I was taken aback somewhat to see that it had gone up… by 54%
That’s just mad. It sent me a little giddy, to be honest.
Once I’d regained my composure, I read further down the letter.
“Relax”, it said. “You don’t need to do a thing, as we will automatically take the money from your account on 31st August.”
“NO YOU FUCKING WON’T!!”, I shouted.
And: “Relax”? Who writes these things? You can’t write to a customer telling him that his premium has gone up by 300 quid, but that it’s all OK and he doesn’t need to worry, because you are gonna take it straight out of his account without him having to do a thing.
“Sit down and have a cup of tea and a biscuit whilst we rob your bank account to the tune of 300 sovs.”
I rang them up.
The guy at the end of the phone was most apologetic, but there was nothing they could do. It was the car that was pushing the premium up, not the bike (I have a six-wheel policy). “Why has it gone up so much?”, I asked. “I drive a Ford Focus, not a Porche 911 Turbo!”. He didn’t have an answer for me, so I told him to cancel my renewal and that I would go elsewhere.
It took me just ten minutes to check online (because I am soooo Money Supermarket, apparently) and I found I could get it from a different bunch of thieving bastards, for just half that price.
I daresay I’ll probably have to do it all again next year when it goes up again, but I don’t mind too much… not if it saves me that amount of money, and let’s face it, it’s easy enough nowadays.
Those of us of a certain age (yes, you two), will remember having to sit down with the Yellow Pages each year, ringing round the different brokers for hours on end, trying to get the best price. Nowadays, we can compare the market in minutes and then it’s us who do the walking, not our fingers.